We have detected that you are based in the United States. Unfortunately, due to the vague and uncertain legal and regulatory environment in the United States, PokerSavvy does not allow United States residents to sign up for SavvyPoints or rakeback offers at real money poker rooms. We regret that we need to do this and hope that the US government will soon clarify the law and create a framework that allows US-based poker players to play the game they love safely and openly. We encourage you to contact your Congressperson to express your view that poker is not, and should not, be illegal and we encourage you to support candidates at all levels that share that view.

In the meantime, we welcome you to check out PokerSavvy Plus, our poker training product that is fully accessible to United States residents. Thanks for your understanding.

-Team PokerSavvy

 
 

We have detected that you are based in the United States. Unfortunately, due to the vague and uncertain legal and regulatory environment in the United States, PokerSavvy does not allow United States residents to sign up for SavvyPoints or rakeback offers at real money poker rooms. We regret that we need to do this and hope that the US government will soon clarify the law and create a framework that allows US-based poker players to play the game they love safely and openly. We encourage you to contact your Congressperson to express your view that poker is not, and should not, be illegal and we encourage you to support candidates at all levels that share that view.

In the meantime, we welcome you to check out PokerSavvy Plus, our poker training product that is fully accessible to United States residents. Thanks for your understanding.

-Team PokerSavvy

    PokerSavvy Blog   |
Language: 
Pokersavvy. You play. We pay
      
 Remember me
 
Log in Register FAQ Search Forums Forum Index
pokersavvy email support

 
Post new topic   This topic is locked: you cannot edit posts or make replies.    PokerSavvy.com Forum Index -> Poker Talk
View previous topic :: View next topic  
Author Message
rs200016v
Short Stack


Joined: 09 Jun 2009
Posts: 2

Post Posted: Thu Oct 13, 2011 6:17 am    Post subject: pokersavvy email support Reply with quote
Hey,

Im posting here, because the support forum seems to be down..

Id just like to know if its normal, that the email support doesn't answer at all?

And how long does it take to get pokersoftware from the shop?
I ordered a PT license like 8 days ago and didn't receive anything yet.


Back to top
View user's profile Send private message
Brock_Lesnar
Short Stack


Joined: 16 Jan 2008
Posts: 1

Post Posted: Thu Oct 13, 2011 9:54 am    Post subject: Reply with quote
Normally they send an email back after a few days.

I'm also waiting for an reply of my email.

We'll just have to wait.


Back to top
View user's profile Send private message
SavvyPromos
PokerSavvy Legend


Joined: 24 Sep 2009
Posts: 577

Post Posted: Thu Oct 13, 2011 12:38 pm    Post subject: Re: pokersavvy email support Reply with quote
Hi there:

If you have a support issue, please click here or email support@pokersavvy.com . The forum is not for support as we often have user details that should not be public.

The Support team will get back to you in the order of emails received.

Thanks for your patience,
SavvyPromos

rs200016v wrote:
Hey,

Im posting here, because the support forum seems to be down..

Id just like to know if its normal, that the email support doesn't answer at all?

And how long does it take to get pokersoftware from the shop?
I ordered a PT license like 8 days ago and didn't receive anything yet.


Back to top
View user's profile Send private message
rs200016v
Short Stack


Joined: 09 Jun 2009
Posts: 2

Post Posted: Thu Oct 13, 2011 1:56 pm    Post subject: Reply with quote
they seem to get tons of mails if it takes more than a week for them to reply Laughing


Back to top
View user's profile Send private message
Sirtorgo
Site Admin


Joined: 08 Feb 2009
Posts: 2290

Post Posted: Thu Oct 13, 2011 3:25 pm    Post subject: Reply with quote
rs200016v,

Apologies for the delay. We've addressed your inquiry.

Best,
PS Support


Back to top
View user's profile Send private message
Display posts from previous:   
Post new topic   This topic is locked: you cannot edit posts or make replies.    PokerSavvy.com Forum Index -> Poker Talk All times are GMT - 5 Hours
Page 1 of 1

 
Jump to:  
You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum
You cannot vote in polls in this forum
 

More at PokerSavvy | Poker Articles | Poker Videos | 

expand topics
Site Map  |  Affiliate Program
 
 
© 2012 PokerSavvy. All Rights Reserved.