We have detected that you are based in the United States. Unfortunately, due to the vague and uncertain legal and regulatory environment in the United States, PokerSavvy does not allow United States residents to sign up for SavvyPoints or rakeback offers at real money poker rooms. We regret that we need to do this and hope that the US government will soon clarify the law and create a framework that allows US-based poker players to play the game they love safely and openly. We encourage you to contact your Congressperson to express your view that poker is not, and should not, be illegal and we encourage you to support candidates at all levels that share that view.

In the meantime, we welcome you to check out PokerSavvy Plus, our poker training product that is fully accessible to United States residents. Thanks for your understanding.

-Team PokerSavvy

 
 

We have detected that you are based in the United States. Unfortunately, due to the vague and uncertain legal and regulatory environment in the United States, PokerSavvy does not allow United States residents to sign up for SavvyPoints or rakeback offers at real money poker rooms. We regret that we need to do this and hope that the US government will soon clarify the law and create a framework that allows US-based poker players to play the game they love safely and openly. We encourage you to contact your Congressperson to express your view that poker is not, and should not, be illegal and we encourage you to support candidates at all levels that share that view.

In the meantime, we welcome you to check out PokerSavvy Plus, our poker training product that is fully accessible to United States residents. Thanks for your understanding.

-Team PokerSavvy

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Support problem

 
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Aress666
Short Stack


Joined: 06 Jan 2008
Posts: 3

Post Posted: Mon Aug 01, 2011 3:23 pm    Post subject: Support problem Reply with quote
Hi, more then 10 days ago I have send an email to pokersavvy support about 2 problems (no reply from there):

1) First one was about my overall savvypoint balance, I would like to know why it show a number below zero (-682)?

2) The second email was about Betsafe bonus, which I have completed lately. I didn’t get any update about this bonus since 25 July.

I have read that I shouldn’t write 2 emails to support about this same problem so I decided to write about my issues on the Pokersavvy Support forum.

PS. Sorry for my English.


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Sirtorgo
Site Admin


Joined: 08 Feb 2009
Posts: 2290

Post Posted: Tue Aug 02, 2011 11:20 am    Post subject: Reply with quote
Hey Aress666,

Negative balance was a bug. It's been fixed.

We emailed betsafe about your sign up and hopefully will hear something back by the end of the week.

Thanks for your patience,
PS Support


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