on the site it says you pay rakeback on or before the 18th of the next month, well it is the 19th today and i havent recieved my rakeback for july yet.! Whats going on?!?!?
same for me!
Still not been paid and no one from the support team has replied for 3 days.
Hello,
We have contacted UB regarding this issue and will respond as soon as we have an update from them.
Thank you for your patience.
Best,
Chris
I've contacted UB as well and they told me they had no idea why my affiliate would not credit the rakeback to my account...
We do not credit payments - we submit them to UB and they credit them directly to player accounts.
We are following up with them to see why your accounts were not credited.
Regards,
PokerSavvy Support
UPDATE:
These should all be processed now.
Basic User
same for me!
Basic User
Still not been paid and no one from the support team has replied for 3 days.
Plus Team
Hello,
We have contacted UB regarding this issue and will respond as soon as we have an update from them.
Thank you for your patience.
Best,
Chris
Basic User
I've contacted UB as well and they told me they had no idea why my affiliate would not credit the rakeback to my account...
Plus Team
We do not credit payments - we submit them to UB and they credit them directly to player accounts.
We are following up with them to see why your accounts were not credited.
Regards,
PokerSavvy Support
Plus Team
UPDATE:
These should all be processed now.