Why has my UB rakeback not been paid?! | PokerSavvy Plus

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Posted on: Thu, 08/19/2010 - 04:17
federer Basic User Posts: 78 Joined: 2009-08-28 Offline	Why has my UB rakeback not been paid?! on the site it says you pay rakeback on or before the 18th of the next month, well it is the 19th today and i havent recieved my rakeback for july yet.! Whats going on?!?!?
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Posted on: Mon, 08/23/2010 - 03:04 #1
Joschka Basic User Posts: 4 Joined: 2010-06-16 Offline	Why has my UB rakeback not been paid?! same for me!
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Posted on: Mon, 08/23/2010 - 06:01 #2
federer Basic User Posts: 78 Joined: 2009-08-28 Offline	Why has my UB rakeback not been paid?! Still not been paid and no one from the support team has replied for 3 days.
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Posted on: Mon, 08/23/2010 - 11:53 #3
chris Plus Team Posts: 7747 Joined: 2007-04-12 Offline	Why has my UB rakeback not been paid?! Hello, We have contacted UB regarding this issue and will respond as soon as we have an update from them. Thank you for your patience. Best, Chris
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Posted on: Tue, 08/24/2010 - 01:22 #4
Joschka Basic User Posts: 4 Joined: 2010-06-16 Offline	Why has my UB rakeback not been paid?! I've contacted UB as well and they told me they had no idea why my affiliate would not credit the rakeback to my account...
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Posted on: Tue, 08/24/2010 - 12:55 #5
chris Plus Team Posts: 7747 Joined: 2007-04-12 Offline	Why has my UB rakeback not been paid?! Joschka wrote: I've contacted UB as well and they told me they had no idea why my affiliate would not credit the rakeback to my account... We do not credit payments - we submit them to UB and they credit them directly to player accounts. We are following up with them to see why your accounts were not credited. Regards, PokerSavvy Support
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Posted on: Tue, 08/24/2010 - 16:47 #6
chris Plus Team Posts: 7747 Joined: 2007-04-12 Offline	Why has my UB rakeback not been paid?! UPDATE: These should all be processed now.
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