Refund Policy
The setup fee and recurring monthly charges are non-refundable. You may cancel future monthly charges at any time by logging into your My Account page and clicking the Cancel Subscription link.
Note that if you cancel during a month for which you have already paid, you will not receive a partial refund for the remainder of that month. Your account will remain active until the end of the paid-for period, after which time we will close your account.
Note that pre-payments made for memberships via poker room transfer, savvypoints, paypal or moneybookers are non-refundable.